Upscale Synergy ("us", "we", or "our"), operated by Russel Ganiban, operates the https://upscalesynergy.com/ website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you, including building robust CRM automation systems, funnels, and marketing ecosystems.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Business name and website URL
- Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. Use of Data
Upscale Synergy uses the collected data for various purposes:
- To provide and maintain the Service.
- To notify you about changes to our Service or project updates.
- To allow you to participate in interactive features of our Service, such as strategy call bookings.
- To provide customer care and support.
- To provide analysis or valuable information so that we can improve the Service.
- To monitor the usage of the Service.
- To detect, prevent and address technical issues.
- To deliver marketing and promotional materials related to systems architecture, provided you have opted in to receive such communication.
3. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside the Philippines and choose to provide information to us, please note that we process the data internationally to facilitate our global client base.
Upscale Synergy will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and our internal Confidentiality Agreements (NDAs). No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data.
4. Disclosure of Data
Legal Requirements
Upscale Synergy may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Upscale Synergy.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Primary third-party platforms utilized in our ecosystem include, but are not limited to: GoHighLevel (LeadConnector), WordPress, Zapier, Make (Integromat), Stripe, PayPal, and Google Analytics.
5. Security of Data
The security of your data is of utmost importance to us. We implement strict security measures including Enterprise-level tools, limited access control, and regular data backups. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Upscale Synergy aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Upscale Synergy relied on your consent to process your personal information.
7. Links to Other Sites
Our Service may contain links to other sites that are not operated by us (including affiliate links to recommended software like GoHighLevel or Hostinger). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting our website: https://upscalesynergy.com